19.11.2021

WE ARE LOOKING FOR: IT-Administrator Regional Support for Europe based in Sofia

Do you have several years of professional experience as an IT administrator and are familiar with Microsoft products? Are you service-oriented, flexible, communicative and enjoy traveling? Then you could fit in well with us!

Who we are

The Friedrich-Ebert-Stiftung (FES) is an independent, private and non-profit organization headquartered in Germany. Promoting social democracy and development worldwide, contributing to peace and security and shaping globalization politically - these are the goals and guidelines of our international work. At the heart of this work is a worldwide network of offices and partners with which the FES conducts educational and advisory activities in over 100 countries. With a large-scale multi-year project, we are currently standardizing and integrating the IT infrastructure of this office network.

Your role and tasks

Being part of a project team consisting of currently 11 staff members spread over six locations worldwide, you will ensure and support the rollout and operation of the new IT network of FES's international offices. As "IT Administrator Regional Support Europe" the focus of your activities is to roll out and provide support for the currently more than 20 FES project offices in Europe. Your tasks include among others:

  • Rollout of predefined hardware and software in the international offices of FES
  • Independent planning and implementing of a rollout using predefined process and documentation
  • Administration and maintenance of client and server devices in the international offices of FES
  • 1st and 2nd (partial) level support and incident management in cooperation with the other regional support administrators
  • On- and Off-Boarding of users
  • Support in the procurement of devices and asset management
  • Provision of additional software on individual devices
  • Contact point for user questions, support for super-users and participation in training sessions for users
  • Safety and infrastructure monitoring and initiation of appropriate measures
  • User management
  • Patch-Management

What we expect

  • Relevant university degree
  • Very good knowledge of Microsoft products: especially Active Directory, Exchange, Sharepoint, Office and Skype for Business
  • Several years of professional experience in the technical administration and application of standardized IT systems
  • Basic datacenter, cabling and networking knowledge
  • Experience with rollout processes and WMware knowledge would be an advantage
  • Strong communication skills in English with English C1 level; additional knowledge of German would be an asset 
  • Ability to present technical facts in an understandable way
  • A high level of self-management, teamwork, initiative and commitment; international experience would be an advantage
  • Willingness to travel regularly
  • Willingness to work occasionally on weekends and public holidays

What we offer

  • Fixed annual salary including social benefits including a13th month pay
  • Workplace at the FES office in Sofia
  • Collegial working atmosphere in a dynamic international team
  • Comprehensive introduction at the FES headquarters in Germany and further training opportunities

Are you interested?

  • Please contact us:

    Friedrich-Ebert-Stiftung - Bulgaria Office
    Knjaz Boris I Str. 97
    1000 Sofia
    Phone: +359 2 980 87 47
    Fax: +359 2 980 24 38
    e-mail: office(at)fes.bg

Friedrich-Ebert-Stiftung
Bulgarien

Knjaz Boris I Str. 97

1000 Sofia

Bulgarien

+359 2 980 87 47
+359 2 980 24 38

office(at)fes.bg

Team & Kontakt

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